The Moderating Effects of Past Change Experience on the Relationship Between Change Related Self-Efficacy and Employee Commitment to Change

Authors

  • Aszahari Mohamad Jameri Faculty of Business Management, Universiti Teknologi MARA, 40450 Shah Alam
  • Shereen Noranee Faculty of Business Management, Universiti Teknologi MARA, 40450 Shah Alam
  • Nik Herda Nik Abdullah School of Accounting and Finance, Taylor’s University, 47500 Subang Jaya

DOI:

https://doi.org/10.31258/ijesh.7.3.271-283

Keywords:

change management, change related self-efficacy, commitment to change, organizational change

Abstract

Organizational change is a common occurrence in today's dynamic business environment, and employee commitment plays a crucial role in its successful implementation. However, the factors influencing employee commitment and the role of past change experience in this process are underexplored in the context of Malaysian Government-Linked Investment Companies (GLICs). This paper aims to propose a conceptual framework for the moderating effects of past change experience on the relationship between change related self-efficacy on employee commitment towards organizational change in Malaysian GLICs. This paper employs a qualitative approach by reviewing all pertinent literature on the subject from various databases and relating it to the current environment, which attempts to bring the entire concept of organizational change into focus based on the findings of previous research and a proposed conceptual framework that can be used for future research. This research will contribute to the existing body of knowledge by providing a thorough comprehension of the factors of change related to self-efficacy influencing employee commitment towards organizational change. The findings will have practical implications for GLIC leaders and change managers, providing insights on how to effectively engage employees during periods of change, increase their commitment, and ultimately increase the success of organisational change initiatives.

Downloads

Download data is not yet available.

References

Akbar, A., Rashid, M. A., & Farooq, O. (2018). The Relationship between High Performance Work System and Continuance Commitment to Change: An Economic Exchange Perspective. https://scite.ai/reports/10.20547/jms.2014.1805101

Akhtar, S., Hongyuan, T., Iqbal, S., & Ankomah, F. Y. N. (2020). Impact of need for achievement on entrepreneurial intentions; mediating role of self-efficacy. Journal of Asian Business Strategy, 10(1), 114.

https://doi.org/10.18488/journal.1006.2020.101.114.121

Alene, A. A., & Kassa, T. M. (2023). The effect of process and context factors on teachers’ readiness for change in West Gojam Zone secondary schools of Ethiopia. Management in Education, 08920206231181546. https://doi.org/10.1177/08920206231181546

Al-Mawali, H., Hassan, N., & Hassan, N. (2021). The Mediating Effects of Employee Engagement on Motivational Factors and Job Performance. https://scite.ai/reports/10.6007/ijarbss/v11-i12/11948

Askolani, A., & Maulid, D. L. (2019). The Effect of Job Satisfaction and Organizational Commitment to Performance of Employees Dinas Pendidikan Kota Bandung. https://scite.ai/reports/10.2991/icebef-18.2019.60

Aujla, S., & Mclarney, C. (2020). The effects of organizational change on employee commitment. IUP Journal of Organizational Behavior, 19(1). 7-22. https://research.ebsco.com/c/kuff5r/search/details/glxxobhx5j?db=bsu

Bandura, A. (2017). Exercise of personal and collective efficacy in changing societies. New York: Cambridge University Press. https://doi.org/10.1017/CBO9780511527692.003

Banerjee, D., & Lowalekar, H. (2021). Communicating for change: a systems thinking approach. Journal of Organizational Change Management, 34(5), 1018-1035. https://doi.org/10.1108/JOCM-10-2020-0325

Basias, N., & Pollalis, Y. (2018). Quantitative and qualitative research in business & technology: Justifying a suitable research methodology. Review of Integrative Business and Economics Research, 7, 91-105.

https://sibresearch.org/uploads/3/4/0/9/34097180/riber_7-s1_sp_h17-083_91-105.pdf

Berberoglu, A. (2018). Impact of organizational climate on organizational commitment and perceived organizational performance: empirical evidence from public hospitals. BMC Health Serv Res, 18, 399. https://doi.org/10.1186/s12913-018-3149-z

Bougie, R., & Sekaran, U. (2019). Research methods for business: A skill building approach. John Wiley & Sons

Budhiraja, S. (2021). Change-efficacy: the glue that connects organizational change with employees’ actions. Development and Learning in Organizations: An International Journal, 35(2), 28-30. https://doi.org/10.1108/DLO-02-2020-0033

Chernyak-Hai, L., & Rabenu, E. (2018). The new era workplace relationships: Is social exchange theory still relevant? Industrial and Organizational Psychology, 11(3), 456-481. https://doi.org/10.1017/iop.2018.5

Chima, A., & Gutman, R. (2020). What it takes to lead through an era of exponential change. Harvard Business Review. https://www.lifeforward.co.uk/wp-content/uploads/2021/02/What-It-Takes-to-Lead-Through-an-Era-of-Exponential-Change.pdf

Daba, D. B., & Dessalegn, A. Y. (2022). Organizational commitment of health professionals and associated factors in primary healthcare facilities of Addis Ababa, Ethiopia: A multi-center cross-sectional study. Frontiers in Public Health, 10. https://doi.org/10.3389/fpubh.2022.981621

Dixon, A. D. (2022). The strategic logics of state investment funds in Asia: Beyond financialisation. Journal of Contemporary Asia, 52(1), 127-151. https://doi.org/10.1080/00472336.2020.1841267

Dwyer, L. P. (2019). Leadership self-efficacy: review and leader development implications. Journal of Management Development, 38(8), 637-650. https://doi.org/10.1108/JMD-03-2019-0073

Erum, H., Abid, G., Contreras, F., & Islam, T. (2020). Role of family motivation, workplace civility and self-efficacy in developing affective commitment and organizational citizenship behavior. European Journal of Investigation in Health, Psychology and Education, 10(1), 358-374. https://doi.org/10.3390/ejihpe10010027

Fahmi, H. K., Musnadi, S., & Nadirsyah, N. (2019). Role Conflict, Self-Efficacy, Employees’ Performance and Organizational Performance. https://scite.ai/reports/10.24815/jaroe.v2i1.13013

Gajda, D. (2018). Talent management in the context of mindful organizing and organizational mindfulness. https://scite.ai/reports/10.12775/jpm.2017.124

Gfrerer, A., Hutter, K., Füller, J., & Ströhle, T. (2021). Ready or not: Managers’ and employees’ different perceptions of digital readiness. California Management Review, 63(2), 23-48. https://doi.org/10.1177/0008125620977487

Gigliotti, R., Vardaman, J., Marshall, D. R., & Gonzalez, K. (2019). The role of perceived organizational support in individual change readiness. Journal of Change Management, 19(2), 86-100. https://doi.org/10.1080/14697017.2018.1459784

Gosnell, H., Gill, N., & Voyer, M. (2019). Transformational adaptation on the farm: Processes of change and persistence in transitions to ‘climate-smart’ regenerative agriculture. Global Environmental Change, 59, 101965. https://doi.org/10.1016/j.gloenvcha.2019.101965

Guoyan, S., Khaskheli, A., Raza, S. A., Khan, K. A., & Hakim, F. (2021). Teachers’ self-efficacy, mental well-being and continuance commitment of using learning management system during COVID-19 pandemic: a comparative study of Pakistan and Malaysia. Interactive Learning Environments, 1-23. https://doi.org/10.1080/10494820.2021.1978503

Hayat Bhatti, M., Ju, Y., Akram, U., Hasnat Bhatti, M., Akram, Z., & Bilal, M. (2019). Impact of Participative Leadership on Organizational Citizenship Behavior: Mediating Role of Trust and Moderating Role of Continuance Commitment: Evidence from the Pakistan Hotel Industry. Sustainability, 11(4), 1170. MDPI AG. Retrieved from http://dx.doi.org/10.3390/su11041170

Indriastuti, D., & Fachrunnisa, O. (2019). Triple Psycho-Organizational Supports For Change Management Process. https://scite.ai/reports/10.29040/ijebar.v3i04.613

Islam, M. N., Furuoka, F., & Idris, A. (2021). Mapping the relationship between transformational leadership, trust in leadership and employee championing behavior during organizational change. Asia Pacific Management Review, 26(2), 95-102. https://doi.org/10.1016/j.apmrv.2020.09.002

Ismail, H. N., Iqbal, A., & Nasr, L. (2019). Employee engagement and job performance in Lebanon: the mediating role of creativity. International Journal of Productivity and Performance Management, 68(3), 506-523. https://doi.org/10.1108/IJPPM-02-2018-0052

Janah, M. C. (2021). The Influence of Self-efficacy and Readiness to Change on Performance with Achievement Motivation as Intervening Variables. International Journal of Innovative Research and Development, 10(8). https://doi.org/10.24940/ijird/2021/v10/i8/aug21017

Jones, M. D., Hutcheson, S., & Camba, J. D. (2021). Past, present, and future barriers to digital transformation in manufacturing: A review. Journal of Manufacturing Systems, 60, 936-948. https://doi.org/10.1016/j.jmsy.2021.03.006

Kareem, O. A., & Kin, T. M.. (2018). Attitudes toward Change: A Comparison Between Senior Assistants and Teachers in Malaysian Secondary Schools. https://scite.ai/reports/10.6007/ijarbss/v8-i1/3806

Karpunina, E. K., Konovalova, M. E., Shurchkova, J. V., Isaeva, E. A., & Abalakin, A. A. (2020). Economic security of businesses as the determinant of digital transformation strategy. In Digital Economy: Complexity and Variety vs. Rationality 9, 251-260. Springer International Publishing. https://doi.org/10.1007/978-3-030-29586-8_30

Kheng, L. L., & Muthuveloo, R. (2019). The influence of Information Technology (IT) knowledge on organization performance with adaptability to change as a moderator among Small Medium Enterprises (SMEs) in Malaysia: A conceptual paper. In International Conference on Entrepreneurship and Business Management, 124-129. https://doi.org/10.5220/0008489201240129

Lee, K. J. (2019). Effects of self-efficacy and job stress on organizational commitment among clinical dental hygienists. Journal of dental hygiene science, 19(1), 60-66. https://koreascience.kr/article/JAKO201913457810139.page

Magalios, N. (2022). Understanding of continuous change among senior leaders. https://urn.fi/URN:NBN:fi:aalto-202206193959

Manuti, A., & Giancaspro, M. L. (2019). People make the difference: An explorative study on the relationship between organizational practices, employees’ resources, and organizational behavior enhancing the psychology of sustainability and sustainable development. Sustainability, 11(5), 1499. https://doi.org/10.3390/su11051499

Maria, Siti & Lestari, Dirga & Rochaida, Eny & Caisar Darma, Dio & Rahmawati, Heni. (2021). Self-Efficacy, Organizational Commitment, And Employee Performance – From Public Office, 1, 6-15. https://doi.org/10.24818/CTS/3/2021/1.01

Matthysen, M., & Harris, C. (2018). The relationship between readiness to change and work engagement: A case study in an accounting firm undergoing change. SA Journal of Human Resource Management, 16(1), 1-11. https://hdl.handle.net/10520/EJC-e3069198c

McCabe, D. (2020). Changing change management: strategy, power and resistance. Routledge. https://doi.org/10.4324/9780429029981

Nwanzu, C. L., & Babalola, S. S. (2019). Examining psychological capital of optimism, self-efficacy and self-monitoring as predictors of attitude towards organizational change. International journal of engineering business management, 11, 1847979019827149. https://doi.org/10.1177/1847979019827149

Ozawa, K. (2020). The influence of managers’ successful change experience on organisational change: performance crisis and managers’ tenure. Knowledge Management Research & Practice, 18(4), 367-379. https://doi.org/10.1080/14778238.2019.1673677

Paruzel, A., Klug, H. J., & Maier, G. W. (2021). The relationship between perceived corporate social responsibility and employee-related outcomes: A meta-analysis. Frontiers in Psychology, 12, 607108. https://doi.org/10.3389/fpsyg.2021.607108

Prastiti, Z. D. (2021). The Relationship Between Organizational Commitment and Readiness to Change for Employee of PT X. https://scite.ai/reports/10.33830/jom.v17i1.1003.2021

Putri, A. R., & Syah, T. Y. R. (2018). Influence of Organizational Commitment and Self Efficacy on Employee Performance Through Job Satisfaction as Intervening Variables. https://scite.ai/reports/10.17148/iarjset.2018.588

Ramaditya, M., Liana, L. R., & Maronrong, R. (2020). Does Interpersonal Relations and Work Incentives Affect Work Motivation and Organizational Commitments? https://scite.ai/reports/10.31603/bisnisekonomi.v18i2.3741

Renko, M., Bullough, A., & Saeed, S. (2021). How do resilience and self-efficacy relate to entrepreneurial intentions in countries with varying degrees of fragility? A six-country study. International Small Business Journal, 39(2), 130-156. https://doi.org/10.1177/0266242620960456

Rimita, K., Hoon, S. N., & Levasseur, R. (2020). Leader readiness in a volatile, uncertain, complex, and ambiguous business environment. Journal of Social Change, 12(1), 2. https://www.proquest.com/openview/442e280943a3d94776d6f8d06e825a37/1?cbl=18750&diss=y&pq-origsite=gscholar

Ruhana, I. (2021). What are the Factors that Influence OCB in Hospital Nurses in Malang. https://doi.org/10.2991/aebmr.k.210928.043

Sergio, R. P., & Rylova, M. (2018). Employee Engagement and Empowerment as Gateway towards Retention: The Case of Volkswagen Group. https://scite.ai/reports/10.15549/jeecar.v5i2.242

Silvestre, W. J., & Fonseca, A. (2020). Integrative sustainable intelligence: A holistic model to integrate corporate sustainability strategies. Corporate Social Responsibility and Environmental Management, 27(4), 1578-1590. https://doi.org/10.1002/csr.1906

Stouten, J., Rousseau, D. M., & De Cremer, D. (2018). Successful organizational change: Integrating the management practice and scholarly literatures. Academy of Management Annals, 12(2), 752-788. https://doi.org/10.5465/annals.2016.0095

Syabarrudin, A., Eliyana, A., & Naimah, J. (2020). Does employees' self-efficacy drive their organizational commitment? Systematic Reviews in Pharmacy, 11(4), 135-141. https://research.ebsco.com/c/kuff5r/search/details/kqmm4hva4f?db=a9h

Thompson, A., & Parent, M. M. (2022). Examining internal and external stakeholders’ experiences with radical change in sport organizations. Managing Sport and Leisure, 1-19. https://doi.org/10.1080/23750472.2022.2134187

Ullah, L., Sajjad, S., & Sattar, Z. A. (2023). Impact Of Personal Factors On Individual Readiness For Organizational Change Among Academia In Balochistan. JEHR Journal of Education and Humanities Research, University of Balochistan, 15(1), 106-118. http://journal.uob.edu.pk/journal/index.php/jehr/article/view/413

van Dam, K. (2018). Feelings about change: The role of emotions and emotion regulation for employee adaptation to organizational change. In Organizational Change, 67-77. Routledge. https://www.taylorfrancis.com/chapters/edit/10.4324/9781315386102-5/feelings-change-karen-van-dam

Yokoyama S. (2019). Academic self-efficacy and academic performance in online learning: a mini-review. Frontiers in Psychology, 9(2794), 1-4. https://doi.org/10.3389/fpsyg.2018.02794

Yue, C. A., Men, L. R., & Ferguson, M. A. (2019). Bridging transformational leadership, Transparent Communication, and employee openness to change: The mediating role of trust. Public Relations Review, 45(3), 101779.

https://doi.org/10.1016/j.pubrev.2019.04.012

Yuesti, A., & Adnyana, I. D. (2022). The role of organizational commitment mediation on career development and employee performance.

https://scite.ai/reports/10.5377/nexo.v35i01.13955

Zainun, N. F. H., Johari, J., & Adnan, Z. (2018). Stressor factors, internal communication and commitment to change among administrative staff in Malaysian public higher-education institutions. On the Horizon, 26(4), 291-306. https://doi.org/10.1108/OTH-12-2017-0094

Zhu, F., Gao, Y., & Chen, X. (2022). Tough Love: Impact of High-Performance Work System on Employee Innovation Behavior. https://scite.ai/reports/10.3389/fpsyg.2022.919993

Downloads

Published

2025-09-24

How to Cite

Jameri, A. M., Noranee, S., & Nik Abdullah, N. H. (2025). The Moderating Effects of Past Change Experience on the Relationship Between Change Related Self-Efficacy and Employee Commitment to Change. Indonesian Journal of Economics, Social, and Humanities, 7(3), 271–283. https://doi.org/10.31258/ijesh.7.3.271-283

Issue

Section

Articles